From Traditional to New
Even before the COVID-19 pandemic, manufacturers had supply chain disruptions. These disruptions included but were not limited to natural disasters, nonconforming materials, or delays. Now, with the continued rise in supply chain disruptions after the pandemic, manufacturers have had to resort to unprecedented measures to complete orders on time while maintaining the highest product quality.
This bike manufacturer was seeking sustainability and optimization to meet market trends. They knew that the traditional business model - that most manufacturers operate under - was hurting their lead times. The distributors that customers would receive their bikes from were one extra step that was unnecessary.
Now, customers order and customize their bikes directly from the manufacturer instead of working through a distributor. This has reduced delivery times from 90 to 30 days, significantly increasing customer responsiveness.
Manufacturing Operations Management (MOM) software provided a holistic view of the business showing other areas that needed optimization with digital transformation. “The combination of the software and Snic Solutions’ expertise was unique. The team understood our challenges and were partners in developing the custom logic solution specific to our business. We liked the fact that [MOM software] had been used more widely in the industry than the other [solutions] we evaluated.” Our competency and experience in performing this type of project before gave the manufacturer confidence that they could increase revenue and customer responsiveness.
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